999aq Terms and Conditions

999aq is an online betting and casino platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between the 999aq platform and the user. These Terms apply together with our Privacy Policy and Responsible Gaming Policy.

By accessing, browsing, or using any service on the 999aq platform, you confirm that you have read, understood, and agreed to fully comply with these Terms. We reserve the right to change these Terms at any time without prior notice.

1.1 Scope of Application

These Terms apply to the 999aq website, mobile version, and all related services provided through 999aq. All gaming categories including slots, live casino, cricket betting, football betting, and mini baccarat are covered under these Terms.

1.2 Governing Law & Jurisdiction

These Terms will be governed and applied in accordance with applicable law. Any disputes will first be attempted to be resolved through negotiation.

To open an account and use services on the 999aq platform, the following eligibility requirements must be met:

• Age: The applicant must be at least 21 years old. Minors have no opportunity to open a 999aq account.
• Identity: Each user may open only one account. Opening multiple accounts under one identity is strictly prohibited.
• Accurate Information: All information provided at registration must be true, accurate, and complete. Providing false information may result in account cancellation.
• Identity Verification: 999aq may at any time request the necessary documents to verify identity, age, and address.

2.1 Single Account Policy

Only one 999aq account is permitted per individual, household, device, or IP address. If multiple accounts are detected, all bonuses from both accounts will be forfeited and the accounts may be permanently closed.

2.2 Account Verification

999aq may require account verification to be completed before processing withdrawal requests. This process may require submission of a copy of a national ID or passport and proof of current address.

Ensuring the security of your 999aq account is entirely your responsibility. Please be aware of the following:

• Keep your password confidential and do not share it with anyone.
• Allowing a third party to operate your account using your login credentials is prohibited.
• If you suspect unauthorized access to your account, notify the 999aq support team immediately.
• You are responsible for all transactions and bets made under your account.
• If you log in from a public or shared computer, always log out after use.

3.1 Password Change

For security purposes, it is recommended to change your password regularly. Use a strong password made up of a combination of letters, numbers, and special characters.

The following rules must be strictly followed when placing bets and playing games on the 999aq platform:

6.1 Bet Acceptance & Cancellation

• A bet once confirmed generally cannot be cancelled or changed.
• 999aq reserves the right to cancel any bet accepted due to a technical error that resulted in unusual odds.
• 999aq is not responsible for any bet lost due to internet disconnection.

6.2 Result Determination

The outcome of all games is determined by a certified Random Number Generator (RNG). If a user has an objection regarding a game result, please contact the support team.

6.3 Sports Betting Rules

• Bet outcomes depend on the official result of the relevant event.
• If an event is cancelled or postponed, 999aq will settle bets in accordance with the established rules.
• The settlement method for bets on incomplete events will follow the rules of the relevant section.

The following activities are strictly prohibited on the 999aq platform. Violating these rules may result in permanent account closure and forfeiture of all balances:

• Collecting bonuses through fraudulent means or abusing the bonus system.
• Operating multiple accounts under the same individual or entity.
• Playing games or placing bets using automated software, bots, or scripts.
• Any attempt to influence the outcome of a game.
• Money laundering or conducting illegal financial activities.
• Attempting unauthorized access to another user's account.
• Any action that undermines the platform's security measures.
• Completing account registration or verification by providing false or misleading information.

All content on the 999aq platform — logos, designs, graphics, software, text materials, and other content — is the intellectual property of 999aq. This content is provided to users under a limited, non-transferable license for personal use only.

• Using, reproducing, or distributing platform content for commercial purposes is prohibited.
• 999aq's trademarks or logos may not be used without prior permission.
• The user is solely responsible for any content they upload to the platform.

999aq will not be liable for any loss in the following circumstances:

• Issues caused by the user's internet disconnection.
• Disruption to the gaming experience due to the user's device or software issues.
• Force majeure events (natural disasters, cyber attacks, power outages).
• Errors by third-party software or payment providers.
• Financial losses caused by the user's own mistakes or carelessness.

999aq always strives to provide reliable and uninterrupted service, however during technical maintenance it may be necessary to temporarily suspend the service.